My repair path
When something breaks between people, we can build a bridge. Walk along the five stones.
5. Stone 5: draw one thing you could do to put it right.
Heart Superpowers / Mending: Saying Sorry and Putting Things Right
Relationships & RepairEveryone hurts someone sometimes. Mending is how we put it right: say what happened, care, say sorry and do something to help.
Sometimes we hurt someone, by accident or on purpose. Mending is how we make it better. We say what happened, we say sorry in our own words and we ask what would help.
This is the HeartWise Pillar of Relationships & Repair, and its guiding question is “How do we mend what breaks?” Its image is the Bridge. When a friendship, a family moment or a classroom is strained, a bridge can be built back. Saying sorry is part of that, but a word alone is not the whole repair. Mending means owning what happened, thinking about how the other person feels, saying sorry in our own words, asking what would help and doing something to put it right. It also means the other person is free to take their time. Repair is a skill that grows with practice, and in HeartWise adults go first: children learn to mend by watching us do it.
It is not a forced sorry. A sorry that is ordered or empty teaches children to say words, not to care.
It is not shame or punishment. Mending starts from “I can make this better,” not “I am bad.”
It is not the other person’s duty to forgive straight away. Forgiveness can take time, and it is okay to say, “I need space.”
Friends, siblings, parents and teachers all get things wrong. What matters is what happens next, and mending shows that a relationship can survive a mistake.
The person who was hurt feels seen. The person who caused the hurt gets a way out of guilt that is not hiding or blaming.
When adults say, “I got that wrong, and I am sorry,” children see that mistakes are survivable. They get a pattern to follow and permission to try.
Choose an age. Every activity needs almost nothing, and you can start tomorrow.
Adults and toddlers together. No screens needed.
What it looks like. Toddlers do not yet understand sorry as an idea, but they feel when a grown-up is cross and when things go warm again. They can pat a friend, hand back a toy or give a cuddle if you show them. Your calm voice and simple repair after a hard moment are their first lesson.
You need: Soft toys and a basket
“Oops. Let us fix it. All better.”
You need: A soft toy
“Ouch. We pat gently. Now it is better.”
You need: Nothing, just a quiet spot
“That was hard. We are okay now.”
Play, puppets, stories and short games.
What it looks like. Preschoolers can say sorry and they love making things better. They may say it quickly just to move on, so they need help to see the other child’s feelings first. They learn mending best through puppets, stories and doing something together, like fixing a block tower or drawing a picture.
You need: Two puppets, socks or soft toys
“What could the puppet say? What could the puppet do?”
You need: Two cushions or sheets of paper
“A bridge helps us walk back to each other.”
You need: Paper and crayons
“What could you do to make it better?”
Stories, games and real classroom moments.
What it looks like. Children aged five to eight can say what went wrong and understand that others feel hurt. They care a lot about fairness, and they can be quick to say “It was not me!” or “They started it.” This is a good age to teach a simple repair path, and to show that saying sorry is brave, not shameful.
You need: Paper and pencils
“What happened? How might they feel? What will you say and do?”
You need: Pairs
“I am sorry that I… I think you felt…”
You need: Paper, scissors and tape
“What helps to mend a hurt?”
Discussion, fairness and friendship.
What it looks like. Between eight and twelve, children understand that actions have effects, and they care about being fair and being seen as good. A mistake can feel like shame, so they may hide it, blame or say “I do not care.” They are ready for a more honest idea of sorry, and for the fact that forgiveness is a choice that cannot be rushed.
You need: Paper and pens
“What makes a sorry real? What is missing?”
You need: Paper and pens
“What will you say, and what will you do about it?”
You need: Pairs
“I understand. I will give you space.”
Real questions, real life, real choices.
What it looks like. Teenagers know that relationships are complicated, and they often carry guilt, anger or hurt over things they wish they could undo. Online life makes mistakes bigger and faster. They need respect, honesty and room to repair on their own terms, with an adult who goes first and does not lecture.
You need: Paper and a pen
“What do I want them to know? What do I want to change?”
You need: Pairs
“Does this apology own what I did?”
You need: Pairs or small groups
“Thank you for saying it. I need time. I will let you know.”
Practise it, play it, even build your own. For children with a grown-up, or on their own. Nothing is saved or sent.
The games need JavaScript. The questions and cards below work without it.
Flip them on screen, or print the pack and cut them out.
Type, tick, circle and draw here, then print the page, or download the pack. Nothing is saved or sent.
When something breaks between people, we can build a bridge. Walk along the five stones.
5. Stone 5: draw one thing you could do to put it right.
A real sorry is more than a word. Plan one from start to finish.
Mending is two-sided. Think about what you owe, and what you need.
4. Sketch a bridge. On each plank, write one thing that helps rebuild trust.
Press the button for a question to talk about.
Calm cornerFeelings check-inThe HeartWise methodFree A3 posters
A forced sorry teaches words, not care. Help your child notice the other person’s feelings first, then offer choices for how to put it right. Many children say sorry on their own once they are calm.
That is allowed. Feelings take time. Let them know the door is open and you will not push. Respecting their pace teaches them that their feelings count.
Repair includes change. Stay calm, talk about what could be different, and practise together. Children need time and kind reminders to build new habits.
If a child is being hurt, bullied or frightened, the first step is safety, not repair. Tell a trusted adult. Mending only works when it is safe for everyone.
These files are free to print and photocopy for your own home, classroom or team, and to use with the children and colleagues you teach or work with. Please share the link to this page rather than the files themselves. Please do not sell the files, change them, or remove the HeartWise name and credit.
© Yasmin Mubarak, HeartWise. Published by Polaricx Education Ecosystem. Want to use them more widely, for example in a training or a publication? Write to hello@heartwise.world.